Customer Service, The Aspect Cloud, Aspect Hosted, Workforce Management, All Case Studies
Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialized in handling non-performing loans and supporting individuals in becoming debt-free.
Data: 17/10/2018
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Cloud Contact Center, Omni-Channel, Financial Services, Aspect Via, All Case Studies, Aspect Via
Learn how Blue Shield of California has improved their agent experience through Aspect Workforce Management.
Data: 02/08/2018
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Customer Service, Healthcare, Insurance, Performance Improvement, Workforce Management, All Case Studies
Learn how the University of Michigan Medical Center improved their patient communication through Aspect’s Patient Engagement.
Data: 18/06/2018
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Customer Service, Healthcare, Business Intelligence, CRM, Aspect Customer Experience Platform (CXP), All Case Studies
Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Data: 06/06/2018
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Customer Service, The Aspect Cloud, Other, Workforce Management, All Case Studies, Aspect Via