Casos de Sucesso

     

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Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Data: 12/01/2017       
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Contato Multicanal: E-mail, Chat, Mensagem Instantânea, SMS, Saúde, Gerenciamento da Força de Trabalho, All Case Studies

 

VIPDesk Case Study

VIPDesk Case Study

Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud.
Data: 30/06/2016       
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Atendimento ao Cliente, Terceirização, Outros, All Case Studies

 

Stefanini Case Study

Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Data: 20/05/2016       
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Atendimento ao Cliente, Contato Multicanal: E-mail, Chat, Mensagem Instantânea, SMS, Terceirização, All Case Studies

 

City of Mesa

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Data: 14/04/2016       
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Atendimento ao Cliente, Contato Multicanal: E-mail, Chat, Mensagem Instantânea, SMS, Governo, Self Service Voice Portal / IVR, All Case Studies

 

Radio Systems Corporation Case Study

Radio Systems Corporation Case Study

Radio Systems Corporation deployed Aspect’s full-featured contact center solution with an integrated suite of workforce optimization technology and experienced service level increases, reduction in abandon rate and increased average speed of answer.
Data: 05/04/2016       
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Atendimento ao Cliente, Contato Multicanal: E-mail, Chat, Mensagem Instantânea, SMS, Varejo, Gerenciamento do Desempenho, Gerenciamento e Monitoramento da Qualidade, All Case Studies

Resultados 1 - 5 de 74
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