Casos de Sucesso

     

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Globe Telecom Case Study

Globe Telecom Case Study

Globe Telecom, Inc. (Globe) is a major provider of telecommunications services in the Philippines. Aside from consumer services, Globe Telecom offers business solutions to enterprise and corporate customers. Learn how Globe Telecom improve the quality of all customer interactions and lower operational cost through Aspect Unified IP.
Data: 17/06/2019       
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Contact Center, Aspect Unified IP

 

Hoist Finance Case Study

Hoist Finance Case Study

Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialized in handling non-performing loans and supporting individuals in becoming debt-free.
Data: 17/10/2018       
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Contact Center, Aspect Via Platform

 

University of Michigan Medical Center Case Study

University of Michigan Medical Center Case Study

Learn how the University of Michigan Medical Center improved their patient communication through Aspect’s Patient Engagement.
Data: 18/06/2018       
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Contact Center

 

Ring Case Study

Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Data: 06/06/2018       
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Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Data: 12/01/2017       
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Contact Center, Aspect Workforce Management

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