Globe Telecom, Inc. (Globe) is a major provider of telecommunications services in the Philippines. Aside from consumer services, Globe Telecom offers business solutions to enterprise and corporate customers. Learn how Globe Telecom improve the quality of all customer interactions and lower operational cost through Aspect Unified IP.
Data: 17/06/2019
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Customer Service, Aspect Unified IP, Telecommunications, All Case Studies
Customer Service, The Aspect Cloud, Aspect Hosted, Workforce Management, All Case Studies
Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialized in handling non-performing loans and supporting individuals in becoming debt-free.
Data: 17/10/2018
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Cloud Contact Center, Omni-Channel, Financial Services, Aspect Via, All Case Studies, Aspect Via
Learn how Blue Shield of California has improved their agent experience through Aspect Workforce Management.
Data: 02/08/2018
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Customer Service, Healthcare, Insurance, Performance Improvement, Workforce Management, All Case Studies
Learn how the University of Michigan Medical Center improved their patient communication through Aspect’s Patient Engagement.
Data: 18/06/2018
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Customer Service, Healthcare, Business Intelligence, CRM, Aspect Customer Experience Platform (CXP), All Case Studies