The backbone to any successful business is its strong educational pillars. Studies show training can increase retention of existing employees by as much as 70 percent. Constant training keeps employees up-to-date with new technology and best practices, which ultimately improves customer satisfaction.

With our full range of online, classroom and computer-based courses, Aspect will ensure your company always has easy access to the training you need. We are here where the rubber meets the road.

Aspect Active Learning Portal

Aspect Active Learning is a subscription service that provides continuous access to all education classes and resources. Such as:

  • Course Catalog
  • Class Schedules
  • Transcripts
  • Surveys

Customer Login

Active Learning Customer Login

This Link connects you to Aspect® Customer Care, our online resources and expert support.

Partner Login

Active Learning Partner Login

This link allows access to documentation, training and more.

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Do you need to login Active Learning? Register for your personal ID to gain access. Get ID.

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Training Locations

Aspect offers training locations around the world View locations.

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Product Documentation

Find documentation relevant to your products and roles.

Note: A user login is required to see all documentation.

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Getting Started with Active Learning

Access the Guided Active Learning Walkthrough. Watch video.

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WebEx Plugin For Training

This plugin must be installed prior to participating in a training class. It allows your computer to interface with the WebEx portal, which in turn allows access to the Aspect training infrastructure/equipment.

Note: You must have administrator privileges on your computer to install software such as this plug-in.

Windows Plug-in download
Mac Plug-in download


Questions about our contact center solution training offerings? Call our Aspect Education Services team at 1-800-999-4455, option 4.