"One of the most compelling things about Aspect, aside from Seamless Customer Service meeting the needs we had defined, was the company’s breadth of experience with Microsoft technologies and how their own leading contact center applications could work on top of that. That is what really enabled us to bring our vision of a connected enterprise to reality.”
- Wayne Dunn SVP/CTO, HarborOne
Aspect's Microsoft consultants bring a cross-functional, strategic partnership based on 40 years of industry experience.
Aspect's Microsoft consultants bring a cross-functional, strategic partnership based on 40 years of industry experience. Aspect uses Microsoft technology to consistently delivering innovative solutions with deep technology and platform expertise all centered around creating remarkable experiences. Aspect is a nationally managed partner across commercial, healthcare and education accounts. We have earned 7 gold and 4 silver competencies along with our status as a certified Skype for Business Support Partner and US Customer Immersion Experience Partner. There are more than 650,000 Microsoft partners worldwide. Of these, fewer than 5% have achieved one or more of the 25 available competencies. To date fewer than a dozen companies have achieved more than six gold competencies, placing Aspect in the top 0.10% of Microsoft partners worldwide.
To help maximize your Microsoft investment Aspect offers a number of jumpstart solutions to help you deploy the solution that is right for your business needs.
Skype™ in a Box, from Aspect®
As clients migrate to the cloud and Microsoft Office365, Aspect brings together a solution in the cloud to replace their legacy phone systems with a solution that accelerates implementation of a full UC platform.
Aspect® Modern Portal Framework
Allows your organization to achieve an accelerated time to value when deploying a Collaboration Portal. The features and functionality included in the Framework are designed to rapidly deliver business value and capabilities for your users. Key differentiators include a responsive design to accommodate tablets and devices, a modern look and feel, and the ability to deploy on premise or in Office 365. This allows your organization to quickly establish a Modern Portal while retaining the ability to evolve in the future based on feedback and direction from users and stakeholders.
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Aspect® Total Customer Care with Microsoft Dynamics® and Parature® from Microsoft
Help clients reach new customers and maximize the value of those relationships using contact center software designed to manage multi-channel interactions along with Microsoft Dynamics.