Our Approach

THE COMMUNITY of Aspect Professional Services helps you take your customer experiences to the next level by turning your technology investments into powerful enterprise business solutions that ensure your business seamlessly aligns people, processes and data sources. We build seamlessly connected, best-in-class solutions for some of the world’s leading brands, who rely on us to deliver remarkable experiences for their customers.

Recent Blog Posts
2/17/2017

El Cliente Actual

Durante los últimos años, Aspect ha compartido sus conclusiones sobre las preferencias de servicio al cliente para el consumidor actual en el Índice de Experiencia de Cliente Aspect. Y, de manera consistente, en los últimos tres años hem... Read More
2/17/2017

Omni-channel customer service: it’s just the beginning

There’s a school of thought that says if we manage to give a customer a great experience through one customer service channel, then that’s good enough. The customer, the thinking goes, is happy, and they’ll return to that channel next ti... Read More
2/16/2017

¿Su SIM ha sido intercambiada? Estas son las cinco señales que presenta un fraude de banca móvil

El fraude por intercambio de SIM ocurre cuando un criminal registra un número de teléfono existente en una nueva tarjeta SIM, haciéndose pasar por la víctima ante el proveedor de telefonía móvil. Una vez activado, un criminal recibirá... Read More
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