The Aspect NLU Lab Mission
Natural Language Understanding, or NLU, is the technology behind conversational chatbots that make finding answers, staying informed and accomplishing everyday tasks effortless. The result isn’t simply a better customer experience, but the ability to improve peoples’ lives – from their finances to their health and safety to conveniences that free valuable time.
NLU removes the frustration of rigid automated interactions to transform the way companies and consumers engage. A well-designed chatbot will empower consumers, improve employee satisfaction and enable companies to affordably deliver exceptional service. The Aspect NLU Lab is dedicated to the advancement of these chatbot applications through the sharing of knowledge, best practices, experiences and success stories.