Are you struggling with TCPA compliance when dialing customers on their wireless devices? Concerned about the risk to your business? Frustrated by the loss of productivity for your agents?

TCPA compliance is not just a telemarketing issue. If you contact customers on their wireless devices without explicit consent (having a business relationship with them is not enough), you are at risk. The fines are steep – $500 to $1500 per violation with recent cases settling for hundreds of thousands and even millions of dollars.

check   Understand the rules and protect your business
check   Recapture lost productivity from conversion to full manual dialing
check   Maintain tracking and recording capabilities for all calls
check   Lower average cost per contact
check   Leverage self-service to automate your consent process

Consent-based routing in Aspect Unified IP 7.3.
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Engage your customers in an efficient, profitable and compliant way. Talk to Aspect.

Aspect works with hundreds of companies like yours to navigate the complexities of the Telephone Consumer Protection Act of 1991 (TCPA), the implications on your business and how you can be more effective with your outbound calling strategies. We can help you identify and manage wireless numbers, adopt strategies for capturing consent, and improve your collections results – all while maintaining compliance.

We offer a variety of solutions that ease outbound engagement with deployment options including premises, hosted, managed services and cloud solutions.

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