“Banking is essential; banks are not”
- Bill Gates
Mobile phones are now essential to banking. Customers can deposit a check, make a payment, send money, authenticate identity and even open a new account, all using mobile apps. But consumers expect and want more – so banks must move from a transactional to advisor mindset.
SMS alerts and proactive notifications are a great way for banks to engage with customers and help them manage their finances. Consumers don’t need to log in to an app in order to access information, and they can enjoy the familiarity of a channel that is embedded in their daily routine.
Download our ebook, “5 Ways Financial Institutions Can Bank on SMS,” and learn why SMS is the perfect engagement channel for banks and consumers.