Aspect Software Welcomes Jim Freeze as Senior Vice President and Chief Marketing Officer

Date: 10/02/2012, Chelmsford, Massachusetts

  • Brings 25 years of business-to-business marketing experience
  • New role designed to elevate Aspect's corporate visibility and direct the company's product and solution marketing strategies
Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced the appointment of Jim Freeze as Senior Vice President and Chief Marketing Officer of the company. In this newly-created role, he is tasked with the creation of the company's corporate messaging platform, external elevation of the brand, and development and execution of product and solution marketing strategies.
Freeze joins Aspect after acting as Chief Marketing Officer and Vice President of Corporate Development at Crossbeam Systems. He brings more than 25 years of business-to-business marketing experience. Prior to Crossbeam, Jim ran marketing at global technology companies such as 3Com, Genuity and CompuServe.
"Aligning Aspect's brand and key marketing messages with the value we deliver every day to major corporations worldwide, is a key initiative for us," says Stewart Bloom, Aspect CEO. "Our vision of enabling world-class customer experiences through seamless multi-channel customer interaction is a compelling story. Jim's proven track record and impressive background is a perfect fit for taking on the challenges of the CMO role to help communicate our vision successfully. I look forward to working with him and the rest of the Aspect team as we continue to build upon the Aspect brand."
"There is a real strategic opportunity at Aspect to better align the dynamic interaction management we bring to our customers with their goals of delivering consistent and exceptional customer experiences," said Freeze. "By taking full advantage of the assets and opportunities before us, Aspect is well-positioned to make a strong impact in the market and I am anxious to begin creating greater clarity and broader exposure to our vision and to Aspect as a whole."
Freeze holds a bachelor of science in mathematics education and a master's in mathematics both from The Ohio State University, along with his Juris Doctor from Capital University Law School.
About Aspect
Aspect builds customer-company relationships through a combination of customer contact and enterprise workforce optimization solutions. For more information, visit
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Aspect and Aspect Software are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

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Michael Harris, Aspect Software CMO