A proven, feature-rich customer engagement platform, delivered as a convenient cloud, on-premises, or hybrid solution. Simplify omni-channel interactions with superior inbound routing, multisession contact handling, compliant proactive outreach capabilities and tight integration with industry leading CRM applications.
Engage and delight your customers with a SaaS-based customer communication application suite that focuses on engagement vs. one-way notifications. Fully automate two-way omni-channel interactions for improved efficiencies and outcomes.
Provide a consistent customer experience and two-way dialogues over self-service channels such as IVR, SMS and Mobile Web that provide seamless movement from one channel to the next all while preserving contextual consumer information. A Self-service solution.
Aspect Prophecy delivers industry-leading inbound and outbound IVR capabilities on premise or in the cloud.
Identify and manage wireless numbers, adopt strategies for capturing consent, and improve your collections results – all while enabling compliance. Our unique capabilities have helped companies realize 300%+ increase in agent connects per hour versus manual dialing. With the flexibility and scalability of the cloud and simple per minute pricing, you can start addressing your TCPA challenges today.