Results 15 - 21 of about 85
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Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Date: 06-06-2018       
Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

Intuit Case Study

Learn how Intuit improved their agent and customer experience through Aspect Workforce Management (WFM).
Date: 16-04-2018       
Workforce Optimization, Aspect Performance Management, Aspect Workforce Management

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Date: 12-01-2017       
Contact Center, Aspect Workforce Management

Discovering Emerging Trends in Data White Paper

Speech analytics is a powerful tool, but you are missing significant value if you have to rely on existing knowledge to identify new trends that might be appearing in your data. Learn how Aspect Engagement Analytics reveals valuable new insights completely organically.
Date: 09-01-2017       
Workforce Optimization, Aspect Quality Management

VIPDesk Case Study

Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud.
Date: 30-06-2016       
Workforce Optimization

Aspect Prophecy 19 Data Sheet

Aspect Prophecy delivers speech-driven, self-service and outbound interactive voice response (IVR) messaging, unified communications and innovative SIP applications.
Date: 26-05-2016       
Contact Center

Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 20-05-2016       
Contact Center

Results 15 - 21 of about 85
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