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Aspect Via: Customer Engagement Center Brochure

Aspect Via is designed as an all-in-one, all cloud Customer Engagement Center with everything companies need to deliver great customer experiences — and win the hearts and minds of consumers.
Date: 21-09-2016       


VIPDesk Case Study

Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud.
Date: 30-06-2016       


Aspect Prophecy 16 White Paper

Aspect Prophecy delivers speech-driven, self-service and outbound interactive voice response (IVR) messaging, unified communications and innovative SIP applications.
Date: 26-05-2016       


Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 20-05-2016       


City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Date: 14-04-2016       


Radio Systems Corporation Case Study

Radio Systems Corporation deployed Aspect’s full-featured contact center solution with an integrated suite of workforce optimization technology and experienced service level increases, reduction in abandon rate and increased average speed of answer.
Date: 05-04-2016       


Melco Embroidery

Melco Embroidery has seen a dramatic decrease in their average hold time due to Aspect integrating Zipwire with Melco’s ERP system.
Date: 22-02-2016       


Results 1 - 7 of about 88
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