A fully-featured outbound solution with all the tools enterprise contact centres need to comply with national, regional, and local regulations.
Achieve More Right-party Contacts
The most efficient outbound solution on the market, giving organisations the operational agility to reach more customers at the right time, on their channel of choice.
Enhanced Outbound Capabilities
As the gold standard for outbound contact management, this Aspect Unified IP release delivers even more outbound capabilities to an already robust set of tools.
This release delivers an enhanced user interface that streamlines administrative tasks and helps connect management to real-time information and alerts faster.
A Proven Solution
Aspect Unified IP is trusted by the world's largest organisations to deliver superior customer experiences.
This release brings additional efficiencies including a new stereo recording capability that saves thousands of dollars per month by eliminating the need to convert mono recordings to stereo for interaction analytics.