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You are a customer of Monument Utilities. You’ve opted in to receive important notifications via SMS and use a smart phone.


While your account is setup to automatically pay each month, you recently got a new debit card with a new number and forgot to update your account. The account is now two days past due and Monument is notifying you with payment options.


Monument sends an SMS message to begin the notification and payment process.


Tap the SMS notification banner to

read the text.

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Automated Self-Service Script