Our Approach

THE COMMUNITY of Aspect Professional Services helps you take your customer experiences to the next level by turning your technology investments into powerful enterprise business solutions that ensure your business seamlessly aligns people, processes and data sources. We build seamlessly connected, best-in-class solutions for some of the world’s leading brands, who rely on us to deliver remarkable experiences for their customers.

Recent Blog Posts
19.09.2017

Collaboration is the key to fighting identity fraud – join Aspect and the GSMA at the Verify Innovation Day

  Identity fraud in the UK was recently said by experts to be at record, “epidemic levels” with Cifas discovering that more than 89,000 cases were reported in the first six months of the year alone – a 5% rise year-on-year. The advent of... Read More
18.09.2017

Cloud Contact Center: Customer Centricity with Great Agility & Less Cost

Cloud computing has been hyped in the media and in IT circles for almost a decade now. So I don’t need to cover what cloud computing is or what the benefits of cloud computing are. It’s been covered, and perhaps ad nauseum for some... Read More
15.09.2017

Is Messaging the Key to Service Success?

If you had asked a friend three years ago if they have ever used Alexa for a customer service question, they would have first asked who Alexa was, and then asked if you’ve been getting enough sleep lately. But today, messaging apps and... Read More
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