Case Studies

     

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Call Design - Homecare Medical - Aspect Workforce Management Case Study

Call Design - Homecare Medical - Aspect Workforce Management Case Study

Call Design - Homecare Medical - Aspect Workforce Management Case Study
Datum: 28.01.2021       
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Contact Center, Workforce Optimization, Aspect Workforce Management

 

BAC Credomatic Case Study

BAC Credomatic Case Study

Self-service bots and live agents team up to deliver exceptional customer experiences.
Datum: 15.06.2020       
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Contact Center, Workforce Optimization, Aspect Workforce Management, Aspect Via Platform

 

Globe Telecom Case Study

Globe Telecom Case Study

Globe Telecom, Inc. (Globe) is a major provider of telecommunications services in the Philippines. Aside from consumer services, Globe Telecom offers business solutions to enterprise and corporate customers. Learn how Globe Telecom improve the quality of all customer interactions and lower operational cost through Aspect Unified IP.
Datum: 17.06.2019       
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Contact Center, Aspect Unified IP

 

Hoist Finance Case Study

Hoist Finance Case Study

Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialized in handling non-performing loans and supporting individuals in becoming debt-free.
Datum: 17.10.2018       
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Contact Center, Aspect Via Platform

 

Hoist Finance Case Study

Hoist Finance Case Study

Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialised in handling non-performing loans and supporting individuals in becoming debt-free.
Datum: 17.10.2018       
Case Study Aufrufen >

 

Contact Center, Aspect Via Platform

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