Case Studies

     

Ergebnisse 1 - 5 von ca. 77
< Zurück        Nächste >
 

 

Valley Medical Center Case Study

Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Datum: 12.01.2017       
Case Study Aufrufen >

 

Multichannel-Kontakt: E-Mail, Chat, IM, SMS, Gesundheitswesen, Personaleinsatzplanung / Workforce Management, All Case Studies

 

VIPDesk Case Study

VIPDesk Case Study

Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud.
Datum: 30.06.2016       
Case Study Aufrufen >

 

Kundenservice, Business Outsourcer, Andere, All Case Studies

 

Stefanini Case Study

Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Datum: 20.05.2016       
Case Study Aufrufen >

 

Kundenservice, Multichannel-Kontakt: E-Mail, Chat, IM, SMS, Business Outsourcer, All Case Studies

 

City of Mesa

City of Mesa

The City of Mesa, Arizona standardizes on Aspect Unified IP, offers citizens more robust interaction options.
Datum: 14.04.2016       
Case Study Aufrufen >

 

Kundenservice, Multichannel-Kontakt: E-Mail, Chat, IM, SMS, Öffentliche Hand, Self Service Voice Portal / IVR, All Case Studies

 

Radio Systems Corporation Case Study

Radio Systems Corporation Case Study

Radio Systems Corporation deployed Aspect’s full-featured contact center solution with an integrated suite of workforce optimization technology and experienced service level increases, reduction in abandon rate and increased average speed of answer.
Datum: 05.04.2016       
Case Study Aufrufen >

 

Kundenservice, Multichannel-Kontakt: E-Mail, Chat, IM, SMS, Handel, Performance Management, Qualitätsmonitoring und Qualitätsmanagement, All Case Studies

Ergebnisse 1 - 5 von ca. 77
< Zurück        Nächste >