Improving Public Safety through Interactive Text Response and Mobile Technology

This demonstration shows how the public can receive valuable emergency information and notifications about an impending tornado in their area, and engage with the emergency management system over an interactive SMS channel. Only by allowing self-service over mobile and text do you maximize your reach, rapidly deliver mission critical information to a widespread population, and better manage emergency communication strategies.

Industry: Government
Solution components: Aspect CXP • Aspect Natural Language Understanding
Capabilities: Interactive Text Rsponse, Natural Language Understanding, SMS