ABOUT CCPA

Aspect's Preparation for the California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) offers California consumers strengthened individual privacy rights including: requesting access of any personal information, requesting any personal information be deleted, and suing companies that violate the law. It also requires the Attorney General to solicit broad public participation and adopt regulations to further the CCPA’s purposes. The proposed regulations would establish procedures to facilitate consumers’ new rights under the CCPA and provide guidance to businesses for how to comply.

New rights afforded to California consumers under CCPA include:

  • The right to know what personal information is collected, used, shared or sold, both as to the categories and specific pieces of personal information.
  • The right to delete personal information held by businesses and by extension, a business’s service provider.
  • The right to opt-out of sale of personal information. Consumers are able to direct a business that sells personal information to stop selling that information. Children under the age of 16 must provide opt in consent, with a parent or guardian consenting for children under 13.
  • The right to non-discrimination in terms of price or service when a consumer exercises a privacy right under CCPA.

The CCPA applies to all businesses that meet one or more of the following conditions:

  • Has gross annual revenues in excess of $25 million.
  • Buys, receives, or sells the personal information of 50,000 or more consumers, households, or devices.
  • Derives 50 percent or more of annual revenues from selling consumers’ personal information.

As proposed by the draft regulations, businesses that handle the personal information of more than 4 million consumers will have additional obligations.

As the CCPA implementing regulations develop, Aspect will monitor this important law and make necessary preparations.

Read more: California Consumer Privacy Act (CCPA) Fact Sheet

The CCPA includes the following key requirements:

  • Aspect and our customers must disclose data collection and sharing practices to consumers.
  • Consumers have a right to request that their data be deleted.
  • Consumers have a right to opt out of the sale or sharing of their personal information.
  • Businesses are prohibited from selling personal information of consumers under the age of 16 without explicit consent.

Read more: Attorney General Becerra Publicly Releases Proposed Regulations under the California Consumer Privacy Act

CCPA FAQ

Proposed Regulations Related to CCPA
What is Aspect Doing about CCPA?
How Does CCPA Affect Aspect Compared to GDPR?
Will Aspect Assist Customers and Partners in Complying with CCPA?
What Will Aspect Do Going Forward?