A recognized industry leader in alarm monitoring and security services provides every customer with the same positive experience, regardless of when their interaction takes place with Aspect Workforce Management.
Date: 4/29/2014
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Customer Service, Other, Workforce Management, All Case Studies
A leading children’s hospital collaborates with Aspect to bring life-saving early innovations to market with Microsoft Dynamics CRM.
Date: 4/22/2014
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Healthcare, Healthcare Providers, CRM, Performance Improvement, All Case Studies
Leading conservation group increases company-wide collaboration with Aspect Professional Services’ Microsoft Lync deployment.
Date: 3/28/2014
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Unified Communication, Performance Improvement, All Case Studies
A leading provider of insurance for churches, increases employee collaboration with Aspect Professional Services’ Microsoft Lync deployment.
Date: 3/10/2014
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Insurance, Unified Communication, Performance Improvement, All Case Studies
A leading provider of pet insurance in North America finds Aspect’s hosted solution allows them to fulfill their motto: “customer preferences first.”
Date: 1/29/2014
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Multichannel Contact: Email, Chat, IM, SMS, CRM, All Case Studies