Case Studies

     

Results 31 - 35 of about 93
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Cincinnati Children’s Hospital Case Study

Cincinnati Children’s Hospital Case Study

A leading children’s hospital collaborates with Aspect to bring life-saving early innovations to market with Microsoft Dynamics CRM.
Date: 4/22/2014       
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Healthcare, Healthcare Providers, CRM, Performance Improvement, All Case Studies

 

Wilderness Society Testimonial

Wilderness Society Testimonial

Leading conservation group increases company-wide collaboration with Aspect Professional Services’ Microsoft Lync deployment.
Date: 3/28/2014       
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Unified Communication, Performance Improvement, All Case Studies

 

Guide One Insurance Customer Testimonial

Guide One Insurance Customer Testimonial

A leading provider of insurance for churches, increases employee collaboration with Aspect Professional Services’ Microsoft Lync deployment.
Date: 3/10/2014       
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Insurance, Unified Communication, Performance Improvement, All Case Studies

 

Trupanion Case Study

Trupanion Case Study

A leading provider of pet insurance in North America finds Aspect’s hosted solution allows them to fulfill their motto: “customer preferences first.”
Date: 1/29/2014       
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Multichannel Contact: Email, Chat, IM, SMS, CRM, All Case Studies

 

CVS Pharmacy Case Study

CVS Pharmacy Case Study

America’s leading retail pharmacy increases productivity and efficiency in the contact center with Aspect Unified IP and Workforce Optimization.
Date: 12/18/2013       
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Inbound Automatic Call Distribution (ACD), Unified Contact Center Software Platform, Predictive Dialer, Healthcare, Pharmaceutical, Performance Management, Quality Monitoring and Management, Workforce Management, All Case Studies

Results 31 - 35 of about 93
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