Case Studies

     

Results 26 - 30 of about 46
< Prev        Next >
 

 

Telexpress Corporation Case Study

Telexpress Corporation Case Study

In this case study, learn how Telexpress, one of the leading contact centre outsourcing service providers in greater China, delivers state-of-the-art contact centre services to their clients.
Date: 9/25/2013       
View Case Study >

 

Contact Center

 

PingAn Case Study

PingAn Case Study

This Ping An case study provides specific details on how the Chinese insurance company has seen significant improvement in telesales productivity as well as an increase in sales with Aspect Unified IP.
Date: 9/24/2013       
View Case Study >

 

Contact Center, Aspect Quality Management

 

I Direct Broker Case Study

I Direct Broker Case Study

This I-Direct Broker case study provides detail on how the company has increased efficiency, lowered operational costs in managing inbound and outbound customer service and collections, and handles new customer calls with Aspect Unified IP.
Date: 9/23/2013       
View Case Study >

 

Contact Center

 

Legis Colombia Case Study

Legis Colombia Case Study

This Legis Colombia case study provides detail on how Aspect Unified IP enabled this legal document provider to offer new outsourced services.
Date: 9/23/2013       
View Case Study >

 

Contact Center, Aspect Unified IP

 

Newport City Homes Case Study

Newport City Homes Case Study

This Newport City Homes case study discusses how the company achieved greater customer experiences and enabled agents to leverage knowledge throughout the business via Presence with Aspect Unified IP and Microsoft Lync.
Date: 9/23/2013       
View Case Study >

 

Contact Center

Results 26 - 30 of about 46
< Prev        Next >