Case Studies

     

Results 26 - 30 of about 95
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Citizens Financial Group Case Study

Citizens Financial Group Case Study

Aspect Hosted Workforce Management helps Citizens Financial Group increase agent productivity, save on labor and overtime costs for more efficient agent staff management.
Date: 10/27/2014       
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Financial Services, Workforce Management, All Case Studies

 

dlc Case Study

dlc Case Study

Find out how dlc have used Aspect Proactive Engagement Suite to improve overall agent productivity by successfully creating a blended environment. dlc has found Aspect PES to be really reliable and, in the six years that the company has been using the software, there has been no loss of service.
Date: 8/15/2014       
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Aspect Proactive Engagement Suite, Utilities, All Case Studies

 

Expert Logistics Case Study

Expert Logistics Case Study

Find out how Expert Logistics have used Aspect Proactive Engagement Suite to streamline its customer communication, reducing failed deliveries, informing customers before they need to call the contact centre, and maintaining the high standard of reviews that the company is used to.
Date: 8/15/2014       
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Aspect Proactive Engagement Suite, Utilities, All Case Studies

 

One to One Contacts Case Study

One to One Contacts Case Study

OTO has been a customer of Aspect Software for more than 10 years and is convinced by the quality of products and reliability shown to their customers. OTO selected Aspect Unified IP and Aspect’s browser-based application and IVR scripting design solutions to successfully support the centralization of OTO’s scattered processes.
Date: 7/7/2014       
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Customer Service, Other, All Case Studies

 

Montana Office of Public Instruction Testimonial

Montana Office of Public Instruction Testimonial

In collaboration with Aspect, Montana Office of Public Instruction deploys Microsoft Dynamics CRM to make it easier for schools to enroll children in the School Nutrition Programs.
Date: 6/10/2014       
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Government, CRM, Performance Improvement, All Case Studies

Results 26 - 30 of about 95
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