Case Studies

     

Results 26 - 30 of about 85
< Prev        Next >
 

 

TeleTech Case Study

TeleTech Case Study

Leading provider of customer experience, engagement and growth solutions embraces the mobile enhancements and user interface of Aspect WFO.
Date: 5/1/2015       
View Case Study >

 

Customer Service, Business Outsourcer, Back Office Optimization, Workforce Management, All Case Studies

 

eWorldES Case Study

eWorldES Case Study

Fast-growing IT consulting company finds Aspect IVR Cloud to be key in maintaining around the clock support for clients.
Date: 1/22/2015       
View Case Study >

 

Financial Services, Cloud, Self Service Voice Portal / IVR, All Case Studies

 

Citizens Financial Group Case Study

Citizens Financial Group Case Study

Aspect Hosted Workforce Management helps Citizens Financial Group increase agent productivity, save on labor and overtime costs for more efficient agent staff management.
Date: 10/27/2014       
View Case Study >

 

Financial Services, Workforce Management, All Case Studies

 

dlc Case Study

dlc Case Study

Find out how dlc have used Aspect Proactive Engagement Suite to improve overall agent productivity by successfully creating a blended environment. dlc has found Aspect PES to be really reliable and, in the six years that the company has been using the software, there has been no loss of service.
Date: 8/15/2014       
View Case Study >

 

Aspect Proactive Engagement Suite, Utilities, All Case Studies

 

Expert Logistics Case Study

Expert Logistics Case Study

Find out how Expert Logistics have used Aspect Proactive Engagement Suite to streamline its customer communication, reducing failed deliveries, informing customers before they need to call the contact centre, and maintaining the high standard of reviews that the company is used to.
Date: 8/15/2014       
View Case Study >

 

Aspect Proactive Engagement Suite, Utilities, All Case Studies

Results 26 - 30 of about 85
< Prev        Next >