Case Studies

     

Results 21 - 25 of about 85
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Pharos Innovations Case Study

Pharos Innovations Case Study

Pharos helps healthcare organizations deliver the best possible outcomes for patients using Aspect CXP for self-service health reporting and communication.
Date: 9/29/2015       
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Healthcare, Healthcare Payers, Healthcare Providers, Self Service Voice Portal / IVR, All Case Studies

 

Edwardian Group London Case Study

Edwardian Group London Case Study

Find out how Aspect Software helped the Edwardian Group London deliver a customer communication infrastructure for the future to deliver the luxury experiences their customers expect.
Date: 8/4/2015       
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Customer Service, Quality Monitoring and Management, Workforce Management, All Case Studies

 

Idaho Lottery Case Study

Idaho Lottery Case Study

The Idaho Lottery deployed Aspect’s industry-leading self-service technology to handle their current traffic and enable them to increase their promotions.
Date: 7/16/2015       
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Government, Self Service Voice Portal / IVR, All Case Studies

 

RCN Case Study

RCN Case Study

RCN embraces new agent-centric culture of the company and focus on the customer experience with the insights from Aspect WFO.
Date: 5/28/2015       
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Customer Service, Telecommunications, Performance Management, Quality Monitoring and Management, All Case Studies

 

Helm Bank Case Study

Helm Bank Case Study

Fast-growing IT consulting company finds Aspect IVR Cloud to be key in maintaining around the clock support for clients.
Date: 5/4/2015       
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Customer Service, Financial Services, All Case Studies

Results 21 - 25 of about 85
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