The Idaho Lottery deployed Aspect’s industry-leading self-service technology to handle their current traffic and enable them to increase their promotions.
Date: 7/16/2015
View Case Study >
Government, Self Service Voice Portal / IVR, All Case Studies
RCN embraces new agent-centric culture of the company and focus on the customer experience with the insights from Aspect WFO.
Date: 5/28/2015
View Case Study >
Customer Service, Telecommunications, Performance Management, Quality Monitoring and Management, All Case Studies
Fast-growing IT consulting company finds Aspect IVR Cloud to be key in maintaining around the clock support for clients.
Date: 5/4/2015
View Case Study >
Customer Service, Financial Services, All Case Studies
Leading provider of customer experience, engagement and growth solutions embraces the mobile enhancements and user interface of Aspect WFO.
Date: 5/1/2015
View Case Study >
Customer Service, Business Outsourcer, Back Office Optimization, Workforce Management, All Case Studies
Fast-growing IT consulting company finds Aspect IVR Cloud to be key in maintaining around the clock support for clients.
Date: 1/22/2015
View Case Study >
Financial Services, Cloud, Self Service Voice Portal / IVR, All Case Studies