Case Studies

     

Results 16 - 20 of about 94
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Lead Generation Professional Services Company Case Study

Lead Generation Professional Services Company Case Study

Company sees 40% more sales appointments confirmed after implementing Aspect Zipwire.
Date: 12/14/2015       
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Customer Service, Telesales, Business Outsourcer, Self Service Voice Portal / IVR, All Case Studies

 

Pharos Innovations Case Study

Pharos Innovations Case Study

Pharos helps healthcare organizations deliver the best possible outcomes for patients using Aspect CXP for self-service health reporting and communication.
Date: 9/29/2015       
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Healthcare, Healthcare Payers, Healthcare Providers, Self Service Voice Portal / IVR, All Case Studies

 

Edwardian Group London Case Study

Edwardian Group London Case Study

Find out how Aspect Software helped the Edwardian Group London deliver a customer communication infrastructure for the future to deliver the luxury experiences their customers expect.
Date: 8/4/2015       
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Customer Service, Quality Monitoring and Management, Workforce Management, All Case Studies

 

Idaho Lottery Case Study

Idaho Lottery Case Study

The Idaho Lottery deployed Aspect’s industry-leading self-service technology to handle their current traffic and enable them to increase their promotions.
Date: 7/16/2015       
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Government, Self Service Voice Portal / IVR, All Case Studies

 

RCN Case Study

RCN Case Study

RCN embraces new agent-centric culture of the company and focus on the customer experience with the insights from Aspect WFO.
Date: 5/28/2015       
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Customer Service, Telecommunications, Performance Management, Quality Monitoring and Management, All Case Studies

Results 16 - 20 of about 94
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