Case Studies

     

Results 86 - 90 of about 96
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Illinois Casualty Insurance CXP

Illinois Casualty Insurance CXP

This case study shows how Illinois Casualty Insurance improved the customer experience, simplified application development, made application updates faster and reduced costs and strain on IT resources with Aspect CXP Pro.
Date: 3/30/2012       
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Customer Service, Insurance, Self Service Voice Portal / IVR, All Case Studies

 

Voicenet-interactive

Voicenet-interactive

This case study shows how Voicenet Interactive reduced the complexity of self-service delivery, eased application development, improved customer self-service analytics and reduced costs with Aspect CXP Pro.
Date: 3/30/2012       
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Customer Service, Cellular Communications, Self Service Voice Portal / IVR, All Case Studies

 

State Attorney 13th Circuit

State Attorney 13th Circuit

This case study shows how the State Attorney’s Office, 13th Circuit improved the customer experience, eased application development, and reduced their costs and strain on IT resources with Aspect Prophecy.
Date: 3/30/2012       
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Customer Service, Government, Self Service Voice Portal / IVR, All Case Studies

 

Medium Enterprise Retail Company

Medium Enterprise Retail Company

This case study shows how a medium enterprise retail company improved the customer experience, eased application development, improved analytics and automation rates, reduced costs and simplified integration with backend systems with Aspect CXP Pro.
Date: 3/30/2012       
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Customer Service, Retail, Self Service Voice Portal / IVR, All Case Studies

 

Medium Enterprise Education Technology Company Case Study

Medium Enterprise Education Technology Company Case Study

This case study shows how a medium enterprise education technology company simplified application development, scaled to manage growth and improved access to new capabilities with Aspect CXP Pro.
Date: 3/30/2012       
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Customer Service, Education, Self Service Voice Portal / IVR, All Case Studies

Results 86 - 90 of about 96
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