Call Center Case Studies

Case Studies

     

Results 66 - 70 of about 94
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Atlantic Health Case Study

Atlantic Health Case Study

This Atlantic Health case study provides detail on how Aspect helped the company establish a web-based portal and centralized data repository.
Date: 6/10/2013       
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Healthcare, Social and Collaboration, All Case Studies

 

Wellmont Health System Aspect Healthcare Case Study

Wellmont Health System Aspect Healthcare Case Study

​This Wellmont Health System case study highlights how Aspect implemented a Microsoft SharePoint-based portal, providing a framework that delivered increased patient safety and care, and provider satisfaction.
Date: 6/10/2013       
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Healthcare, Healthcare Providers, Business Intelligence, Custom Development, Social and Collaboration, Performance Improvement, All Case Studies

 

Wellmont Health System Case Study

Wellmont Health System Case Study

​This Wellmont Health System case study highlights how Aspect implemented a Microsoft SharePoint-based portal, providing a framework that delivered increased patient safety and care, and provider satisfaction.
Date: 6/10/2013       
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Healthcare, Healthcare Providers, Business Intelligence, Custom Development, Social and Collaboration, Performance Improvement, All Case Studies

 

Nebraska Department of Education Case Study

Nebraska Department of Education Case Study

This Nebraska Department of Education case study details how Aspect created a website, including a web-based reporting system, to provide an online assessment solution for over 1,200 schools that saves time, labor and costs, and meets federal mandates.
Date: 5/11/2013       
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Education, Government, Business Intelligence, Performance Improvement, All Case Studies

 

Cellular One Case Study

Cellular One Case Study

This Cellular One case study demonstrates how the wireless carrier is able to take their customer experience to the next level with Aspect Unified IP and sustain customer loyalty and increase satisfaction.
Date: 4/22/2013       
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Customer Service, Inbound Automatic Call Distribution (ACD), Self Service Voice Portal / IVR, Quality Monitoring and Management, All Case Studies

Results 66 - 70 of about 94
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