Case Studies

     

Results 1 - 5 of about 85
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Globe Telecom Case Study

Globe Telecom Case Study

Globe Telecom, Inc. (Globe) is a major provider of telecommunications services in the Philippines. Aside from consumer services, Globe Telecom offers business solutions to enterprise and corporate customers. Learn how Globe Telecom improve the quality of all customer interactions and lower operational cost through Aspect Unified IP.
Date: 6/17/2019       
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Customer Service, Aspect Unified IP, Telecommunications, All Case Studies

 

Austrian Post Case Study

Austrian Post Case Study

Austria’s leading logistics and postal services provider
Date: 12/7/2018       
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Customer Service, The Aspect Cloud, Aspect Hosted, Workforce Management, All Case Studies

 

Hoist Finance Case Study

Hoist Finance Case Study

Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialized in handling non-performing loans and supporting individuals in becoming debt-free.
Date: 10/17/2018       
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Cloud Contact Center, Omni-Channel, Financial Services, Aspect Via, All Case Studies, Aspect Via

 

Savvy Case Study

Savvy Case Study

Savvy is focused on serving customers with the very latest technology to constantly improve the speed and accuracy of their service and offer the very best product features and pricing to their customers.
Date: 10/9/2018       
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Telesales, The Aspect Cloud, Financial Services, All Case Studies, Aspect Via

 

Blue Shield of California Case Study

Blue Shield of California Case Study

Learn how Blue Shield of California has improved their agent experience through Aspect Workforce Management.
Date: 8/2/2018       
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Customer Service, Healthcare, Insurance, Performance Improvement, Workforce Management, All Case Studies

Results 1 - 5 of about 85
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