Senior Vice President and Chief Technology Officer
Spence is focused on identifying process efficiency improvement opportunities in the enterprise to meet the market demand for a single solution to optimize and orchestrate the different resources and tasks that impact the customer experience in both the front and back office.
Most recently, Spence served as CTO for an innovative Internet startup in social commerce and online gifting. Prior to that, Spence was SVP of product development for Escalate Retail, where he was responsible for product management, product engineering, quality assurance, and engineering services. Before Escalate, Spence was a partner in IBM's Consulting Services Group where he served Fortune 100 clients with complex business and technology strategy and implementation projects.
Spence holds a Master of Science degree in Applied Physics from George Mason University and a Bachelor of Science degree in Physics from Illinois State University.
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