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Speech Analytics Solutions for Travel & Hospitality Brochure

Customer service is what sets successful travel & hospitality companies apart. Providing an excellent customer experience is essential in this era where competition and lost business are always just a click away. Speech analytics helps you identify and apply best practices, makes your agents more prepared and productive, and delivers a superior customer experience that is consistent across all channels.
Date: 2018/9/25       
Workforce Optimization, Aspect Engagement Analytics


Speech Analytics Solutions for Banking and Finance Brochure

Speech analytics solutions can improve contact center efficiency and agent performance and satisfy customers and regulators, while increasing revenue.
Date: 2018/8/15       
Workforce Optimization, Aspect Engagement Analytics


University of Michigan Medical Center Case Study

Learn how the University of Michigan Medical Center improved their patient communication through Aspect’s Patient Engagement.
Date: 2018/6/18       
Contact Center


Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Date: 2018/6/6       
Workforce Optimization, Aspect Workforce Management, Aspect Via Platform


UnionBank of the Philippines Case Study

UnionBank taps Aspect Software to help with the bank’s digital transformation.
Date: 2018/6/5       
Contact Center, Aspect Unified IP, Workforce Optimization, Aspect Quality Management, Aspect Workforce Management, Aspect Workforce Optimization


Intuit Case Study

Learn how Intuit improved their agent and customer experience through Aspect Workforce Management (WFM).
Date: 2018/4/16       
Workforce Optimization, Aspect Performance Management, Aspect Workforce Management


Aspect Customer Care Data Sheet

Aspect Customer Care offers a full range of services designed to complement your Aspect Software technologies and meet your specific, enterprise application support needs. For robust in-house IT infrastructures, we offer remote mission-critical phone support and proactive application updates. If you’re simply looking to offload daily monitoring and management tasks, we’ve got you covered. We provide differing levels of service, from traditional reactive support, to SaaS solutions, and everything in between.
Date: 2017/7/26       


Results 8 - 14 of about 82
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