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通过技术投资,采用强大的企业业务解决软件,保证业务人员、流程和数据资源的无缝衔接,Aspect专业服务社区可帮助您提升客户体验。我们为众多全球领先品牌打造了无缝衔接、一流的联络解决方案。他们依靠我们的解决方案为顾客提供非凡的体验。

最新博文
2019/4/4

Before You Can Engage Your Customers… You Must Engage Your Agents

Employees are the ambassadors or your business, and their state of mind during customer service calls greatly affects the dynamics of these conversations and ultimately greatly affects the customer experience.  But only in the past few... Read More
2019/3/19

When I grow up, I want to be Customer Experience Pioneer Jeanne Bliss

Okay, if I can’t be her, then I want her to keynote ACE 2019 – and guess what, SHE IS! I’ll admit that I have been a long-time fan of Jeanne and her podcast series The Human Duct Tape Show, but throughout our keynote evaluation process,... Read More
2019/3/8

ACE 2019: It’s Go Time!

You may be familiar with ACE, our annual user conference. But what you think you know is about to be turned on its head. This is a new Aspect, and it’s a new ACE. We’re doing things differently. Instead of sticking with the status quo,... Read More
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