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通过技术投资,采用强大的企业业务解决软件,保证业务人员、流程和数据资源的无缝衔接,Aspect专业服务社区可帮助您提升客户体验。我们为众多全球领先品牌打造了无缝衔接、一流的联络解决方案。他们依靠我们的解决方案为顾客提供非凡的体验。

最新博文
2018/2/16

What You Need to Know About Our Latest CX Study

Every year, we release the Aspect Consumer Experience Index to study the ways in which customer experience is evolving, and what contact centers are doing to keep up. We’ve just released our latest findings, which you can see in full by... Read More
2018/2/15

Olympic-Sized Tips for Gold Medal Customer Service

With the 2018 Winter Olympics now underway in Pyeongchang, South Korea, the world watches in collective amazement to see the world’s best athletes come together to celebrate the time-honored athletic tradition. And while your skating... Read More
2018/2/13

How We Built the Wine Bot Margot for Lidl

It was mid-July 2017 when I got an email from a sales colleague about a potential chatbot opportunity with a short window to respond. The prospective customer was the UK branch of supermarket chain Lidl. The Lidl digital marketing direct... Read More
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