Additional Partner Resources

 Community

The Aspect Community is an online space for our users, partners, technology experts and business innovators to share ideas, find resources, discuss best practices and ask questions. Whether you're a contact center manager, technologist, consultant, implementation partner, customer contact professional or decision maker, you'll connect with others who share your interests.

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 ASUGA

The Aspect Software User Group Association (ASUGA) is a free organization dedicated to increasing your knowledge of our products and helping you use them more effectively. It allows you to meet, network and partner with peers at Aspect and affiliated companies.

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Customer Support

Aspect is committed to ensuring the best possible experience with our products. Technical assistance is available through our comprehensive customer support portal. Aspect is committed to ensuring the best possible experience with our products. Technical assistance is available through our comprehensive customer support portal. This portal offers product documentation, knowledge base resources, information on the latest Software Updates and Support Case administration.

Support Portal Login

Global Customer Support Phone Numbers

Everything You Need to Succeed

We have a variety of resources to assist our partners in making the most of their relationship with us. From technical and customer support to our ASUGA Community, we provide custom assistance – when and how you need it.

  • Access the Aspect Community – an online space for users, partners, technology experts and business to innovators share ideas, find resources, discuss best practices and ask questions.
  • Connect with technical experts, users, partners and Aspect employees with expertise across the contact center technology landscape.
  • Get a free membership to the Aspect Software User Group Association (ASUGA) for peer networking and partnerships with Aspect and related companies.

NEWS YOU CAN USE

 Each week we review industry news articles around... and post those we think would be of most interest to our current and future customers and partners.  

View these stories here.

Partner Resource Center

The Channel Partner Community is an information gateway that guides our partners to the latest news and other information. It is a convenient starting access point to the partner support resources including the technical support case management system and the OASIS sales information center.

We encourage our partners to visit the Channel Partner Community on a regular basis to keep up with new developments and receive the latest and greatest sales support information.

Visit the Channel Partner Community now.

Training Resources

Aspect® 教育服务提供了可以满足您独特要求的各种课堂课程和在线课程 – 一切旨在确保您掌握充分利用本公司技术所需的技能和专业知识。

联络中心解决方案课程

通过为代理商提供所需的培训,减少呼叫中心成本不菲的人员流动,增加净收入。

Aspect主动式学习

借助在线课程、指导老师主持的活动和一对一辅导,您的员工可以按照自己的进度学习。