Aspect combines industry-leading technology and proven contact centre solutions to create an all-in-one modern IVR application. Whether it's basic call routing, proactive outbound, or inbound self-service, we have you covered.
- Information retrieval
- Telephone surveys
- Order status
- Emergency notifications
- Virtual receptionists
- Conferencing solutions
- Voice verification, and more...
Gather customer information and match it with data from your CRM and back office systems to deliver personalised, conversational service. Use voice biometrics to add an extra layer of security.