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Results 15 - 21 of about 94
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University of Michigan Medical Center Case Study

Learn how the University of Michigan Medical Center improved their patient communication through Aspect’s Patient Engagement.
Date: 18/06/2018       
Contact Center


Ring Case Study

Learn how Ring improved their agent productivity and reduced shrinkage through with cloud-based, Aspect Via Workforce Management (WFM)
Date: 6/06/2018       
Workforce Optimization, Aspect Workforce Management, Aspect Via Platform


Intuit Case Study

Learn how Intuit improved their agent and customer experience through Aspect Workforce Management (WFM).
Date: 16/04/2018       
Workforce Optimization, Aspect Performance Management, Aspect Workforce Management


RS Components Case Study

Leveraging Aspect Workforce Management with Aspect Training
Date: 23/06/2017       
Other, Aspect Workforce Management, All Case Studies


Sysnet Global Solutions Case Study

Sysnet moves to Aspect Zipwire™ and Aspect’s WFO suite to optimise agents and deliver omni-channel customer service.
Date: 22/02/2017       
All Case Studies


Valley Medical Center Case Study

Valley Medical Center experienced many positive patient impacts after deploying the full suite of Patient Engagement Solutions technology.
Date: 12/01/2017       
Contact Center, Aspect Workforce Management


Discovering Emerging Trends in Data White Paper

Speech analytics is a powerful tool, but you are missing significant value if you have to rely on existing knowledge to identify new trends that might be appearing in your data. Learn how Aspect Engagement Analytics reveals valuable new insights completely organically.
Date: 9/01/2017       
Workforce Optimization, Aspect Quality Management


Results 15 - 21 of about 94
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