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eBook: Guide to Gamification Greatness: 10 Best Practices for Keeping Employee Engagement Fresh

Guide to Gamification Greatness: 10 Best Practices for Keeping Employee Engagement Fresh
Date: 4/06/2021       
Other


Aspect Professional Services Business Consulting Data Sheet

Identify how you can optimize your Aspect investment for better business continuity, agent empowerment and customer experiences.
Date: 5/05/2021       
Professional Services


Tools for the Mobile Workforce White Paper

As it’s become commonplace for more agents to work from home Aspect offers contact centres a mobile application that mimics the desktop option. Smartphone access enables access to WFM scheduling, performance metrics in real time.
Date: 29/04/2021       
Workforce Optimization, Aspect Workforce Management, Aspect Workforce Optimization


William Hill Case Study

Global online betting and gaming company using Aspect’s WFM Assessment Tool certified by Frost & Sullivan.
Date: 30/03/2021       
Workforce Optimization, Aspect Workforce Management


Asurion Case Study

Global insurance leader increases agent engagement through mobile communications with Aspect Inform and Aspect Workforce Management.
Date: 4/03/2021       
Professional Services, Workforce Optimization, Aspect Workforce Management


Call Design - Homecare Medical - Aspect Workforce Management Case Study

Call Design - Homecare Medical - Aspect Workforce Management Case Study
Date: 28/01/2021       
Contact Center, Workforce Optimization, Aspect Workforce Management


Aspect Cloud Hosting White Paper

In this white paper, learn more about the scalability and reliability built into our patented, proven cloud hosting architecture.
Date: 31/07/2020       
Aspect Quality Management


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