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Guide to Gamification Greatness: 10 Best Practices for Keeping Employee Engagement Fresh Date: 4/06/2021 Other
Identify how you can optimize your Aspect investment for better business continuity, agent empowerment and customer experiences. Date: 5/05/2021 Professional Services
As it’s become commonplace for more agents to work from home Aspect offers contact centres a mobile application that mimics the desktop option. Smartphone access enables access to WFM scheduling, performance metrics in real time. Date: 29/04/2021 Workforce Optimization, Aspect Workforce Management, Aspect Workforce Optimization
Global online betting and gaming company using Aspect’s WFM Assessment Tool certified by Frost & Sullivan. Date: 30/03/2021 Workforce Optimization, Aspect Workforce Management
Global insurance leader increases agent engagement through mobile communications with Aspect Inform and Aspect Workforce Management. Date: 4/03/2021 Professional Services, Workforce Optimization, Aspect Workforce Management
Call Design - Homecare Medical - Aspect Workforce Management Case Study Date: 28/01/2021 Contact Center, Workforce Optimization, Aspect Workforce Management
In this white paper, learn more about the scalability and reliability built into our patented, proven cloud hosting architecture. Date: 31/07/2020 Aspect Quality Management