Call Design - Homecare Medical - Aspect Workforce Management Case Study
Date: 28/01/2021
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Contact Center, Workforce Optimization, Aspect Workforce Management
Self-service bots and live agents team up to deliver exceptional customer experiences.
Date: 15/06/2020
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Contact Center, Workforce Optimization, Aspect Workforce Management, Aspect Via Platform
Globe Telecom, Inc. (Globe) is a major provider of telecommunications services in the Philippines. Aside from consumer services, Globe Telecom offers business solutions to enterprise and corporate customers. Learn how Globe Telecom improve the quality of all customer interactions and lower operational cost through Aspect Unified IP.
Date: 17/06/2019
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Contact Center, Aspect Unified IP
Hoist Finance is a debt restructuring partner to international banks and financial institutions, specialised in handling non-performing loans and supporting individuals in becoming debt-free.
Date: 17/10/2018
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Contact Center, Aspect Via Platform
Savvy is focused on serving customers with the very latest technology to constantly improve the speed and accuracy of their service and offer the very best product features and pricing to their customers.
Date: 9/10/2018
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Contact Center, Aspect Via Platform