Giving agents the mobility they want.
In our mobile society, agents are used to conducting much of their personal business though smartphone applications, so why can’t they use a smartphone app to manage their contact centre schedules? With the Aspect® Workforce Mobile Suite™, they have all the tools they need to conduct the most common workforce administrative tasks, no matter where they are.
Do you want to ensure that your agents are always engaged in their work while giving them the tools to achieve better work/life balance? We can help you with that. Contact us via phone, chat or email.