Overview

The Aspect Software User Group Association (ASUGA) is a free organisation dedicated to enhancing the user experience through the exchange of information between members, as well as through partnerships with Aspect Software and its business partners.

ASUGA is an independent group of Aspect customers with the goal of helping each other further our knowledge of Aspect products and stay on top of current contact centre trends. We endeavour to:

• Provide value-added services to ASUGA members and the entire Aspect user community
• Create a forum where members may share successes, issues, and concerns not only among themselves, but with Aspect Software
• Provide an environment for accurate and timely dissemination of information about Aspect Software and their Business Partners' products and services
• Provide a channel for members to receive important information regarding changes in the industry
• Influence the direction of the products and services offered by Aspect Software for the benefit of the user community

Member Benefits

There are many benefits of joining ASUGA, such as:

• Full access to the online ASUGA member space, including an open forum where Aspect customers can share questions, thoughts, ideas and experiences. If you're having an issue you're trying to solve, chances are someone else has had the same issue!
• A worldwide network of local user groups for online and in-person networking opportunities and exchange of ideas.
• Access to sponsored webinars on topics of special interest to professionals who share many of the same challenges.

How to Join

Eligibility for membership is available to current, past, and future users of Aspect products and services. ASUGA's focus is on furthering the knowledge of our members, ASUGA is not a sales forum for member companies. We encourage every user of an Aspect Software product to join and get active in ASUGA. Become a Member

• Get involved and share ideas
• Meet other users and attend local events
• Participate in the online community

ASUGA FAQs

ASUGA Webinars

Featuring new topics of interest every month, members gain exclusive access to a series of webinars hosted by ASUGA. Recent webinars have featured presentations by organisational leaders and industry experts covering topics related to:

• Managing remote and at-home workers
• Training and coaching strategies
• Product and solution roadmaps
• Professional development
• Time management and productivity

Browse Webinars