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Aspect CRM Connectors Data Sheet

The Aspect CRM Connectors solution links CRM data to contact center interactions, giving agents quicker access to customer information when and how they need it. The result is a single integrated agent desktop solution that successfully empowers contact center with the data required to meet today’s growing demand for remarkable customer experiences.
Date: 4/18/2014       


STD Multiopción Case Study

This case study shows how STD Multiopción incorporates Aspect Social for integrated management of its customers’ social networks.
Date: 3/18/2014       


STD Multiopción Case Study

This case study shows how STD Multiopción incorporates Aspect Social for integrated management of its customers’ social networks.
Date: 3/18/2014       


Trupanion Case Study

A leading provider of pet insurance in North America finds Aspect’s hosted solution allows them to fulfill their motto: “customer preferences first.”
Date: 1/29/2014       


Trupanion Case Study

A leading provider of pet insurance in North America finds Aspect’s hosted solution allows them to fulfill their motto: “customer preferences first.”
Date: 1/29/2014       


CVS Pharmacy Case Study

America’s leading retail pharmacy increases productivity and efficiency in the contact center with Aspect Unified IP and Workforce Optimization.
Date: 12/18/2013       


CVS Pharmacy Case Study

America’s leading retail pharmacy increases productivity and efficiency in the contact center with Aspect Unified IP and Workforce Optimization.
Date: 12/18/2013       


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