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Aspect Via – Customer Engagement Center Brochure

Aspect Via is designed as an all-in-one, all cloud Customer Engagement Center with everything companies need to deliver great customer experiences — and win the hearts and minds of consumers.
Date: 9/21/2016       


Aspect CallMe Data Sheet

Aspect CallMe lets customers get connected with the right customer service agent by sending “Call Me” as an SMS text message to the same toll-free number customers would otherwise call.
Date: 7/1/2016       


VIPDesk Case Study

Provider of U.S.-based customer service for luxury brands delivers omni-channel support through the Aspect Cloud.
Date: 6/30/2016       


ResourceOne Case Study

Direct marketing company pivots to the cloud for more agile customer service and to pursue new business opportunities.
Date: 5/26/2016       


Aspect Prophecy 16 White Paper

Aspect Prophecy delivers speech-driven, self-service and outbound interactive voice response (IVR) messaging, unified communications and innovative SIP applications.
Date: 5/26/2016       


Stefanini Case Study

IT services provider upgrades to Aspect Unified IP to deliver multichannel help desk services to customers on four continents.
Date: 5/20/2016       


Aspect Hosted Architecture

The Aspect Hosted infrastructure is architected to ensure system availability to support your business initiatives – keeping your contact center solutions up and running despite unplanned interruptions.
Date: 4/21/2016       


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