Deployment Flexibility

“It’s been a pleasure working with Aspect. When building our technology solution, we adopted an agile approach to system development and Aspect has been extremely supportive of this strategy.”

Dave Lister, Head of Service Development, British Gas

OVERVIEW

Tell us how we can help and we’ll be there, whether that means providing access to a convenient cloud-based platform, installing our software on premise, or putting together a hybrid solution. Just like you, we’re all about making customers happy.

Capabilities Highlights

Flexible

We know that circumstances change, sometimes on an hourly basis. Aspect allows you the freedom to easily reallocate and manage IT personnel, so that you can always maintain a healthy bottom line.

Adaptable

Sudden change shouldn’t mean sudden stress. Aspect helps you quickly adapt – whether you need to scale up for a busy holiday season, add new capability to meet customer demands for social and chat, deal with a regulatory issue, or handle any crisis that lands in your lap.

Secure

Commerce never rests. We're committed to keeping you up and running, whether you use our technology on-site or in the cloud. Aspect mitigates all cloud data to redundant secure servers to reduce the chance of information loss.  And we use advanced physical security operations to protect all customer data.

Trusted

Technology is only as good as the people behind it. That’s why we employ the most talented, experienced and knowledgeable teams around. Their know-how covers IT architectures and systems, business processes, interaction and workforce management best practices and much more. They also understand how all these disciplines come together to maximize resources and deliver great customer experiences.

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