São Paulo, 27 June 2007-- Aspect Software, Inc., the world’s largest company solely focused on the contact center, announced today it will be recognized with the Top of Business International Award. This award was created by Montreal Eventos Internacional to honor organizations and individual experts in their respective fields for specific contributions to social and economic development in Brazil and the wider Latin America region.
Aspect Software was selected for this award based on the company’s contributions to the contact center industry and its support of business and economic development in Latin America.
“Aspect Software is proud of the impact that its products and services have on organizations throughout the world, helping them to transform the way they interact with their customers,” said Alessandro Damasio, Brazil country manager at Aspect Software. “This award is important to Aspect Software and we are pleased to be recognized for our expertise and success in the contact center market.”
The winners were selected through a survey conducted by Top of the Business magazine, which has national and international presence, as well as from an online survey in Brazil and in other countries within the Latin American economic community. Customers and vendors voted for the best companies in a wide variety of industries. The results of the surveys were carefully analyzed by members of the Top of the Business award organizer commission. This year, Top of the Business will award 60 individuals and companies for their outstanding performance.
This will be the 3rd annual award ceremony, to be held 13 July at the Gran Melia Mofarrej Hotel in Sao Paulo. Participants will include professionals from Brazil, Argentina, México, Venezuela and Paraguay. For more information, visit http://www.topofbusiness.com/
About Montreal Eventos Internacional
Montreal Eventos Internacional is constituted for a professional team with wide experience in the enterprise consulting market. Produce and organize the Top of the Business Awards, national and internationally. The company acts in the Latin American market and has headquarters in Porto Alegre City (RS).
About Aspect Software
Aspect Software, Inc. founded the contact center industry and is now the world’s largest company solely focused on Internet Protocol (IP) and traditional voice-based products and services for customer service, collections, and sales and telemarketing business processes. With a history in the outbound market sector, and a more than 30-year heritage that leverages the collective expertise of Davox, Melita and Concerto, Aspect Software powers more than 125 million customer-company interactions at thousands of in-house and outsourced contact centers around the globe each day. Its trusted Signature product line offers automatic call distributors (ACDs), dialers, voice portals and computer telephony integration (CTI). The company’s leading Contact Center Performance Optimization product line provides workforce management, quality management, performance management and interaction optimization applications. And, its pioneering Unified IP™ Contact product line delivers a comprehensive, multichannel solution. Headquartered in Chelmsford, Mass., Aspect Software has operations across the Americas, Europe, Africa, the Middle East and Asia Pacific. CenterFor more information, visit www.aspect.com
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Note: Aspect and Aspect Software are registered trademarks of Aspect Software, Inc., in the United States and other countries. All other trademarks or trade names are the property of their respective owners.
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