WESTFORD, Mass., June 8, 2006—Aspect Software, Inc., the world’s largest company solely focused on the contact center, has been named a finalist in The 2006 American Business Awards in the computer software category for Aspect® EnsembleProTM 6.0 as Best New Product. The contact center software solution that allows companies to more easily achieve their customer service, sales and telemarketing, and collections business objectives has won three contact center industry awards since its release in December 2005. Hailed as “the business world’s own Oscars” by the New York Post (April 27, 2005), The American Business Awards, which are nicknamed the Stevies for the Greek word “crowned,” are the only national, all-encompassing business awards honoring great performances in the workplace. “Being named a finalist in The American Business Awards is an important achievement,” said Michael Gallagher, founder and president of The Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of national recognition.” The American Business Awards program is governed by a board of distinguished judges and advisors that features many of the leading figures in American business including Donald Trump, chairman, president and CEO of The Trump Organization; Tom Peters, best-selling author and business guru; and Martha Rogers, founding partner of the Peppers and Rogers Group. More than 1,500 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories. Finalists were chosen by business professionals nationwide during preliminary judging, which took place from March through early May. More than 800 executives from across the United States are expected to attend the fourth annual American Business Awards gala on June 12 at the Marriott Marquis Hotel in New York City. The ceremonies will be videocast on the Internet and broadcast on the radio. Aspect EnsemblePro is a complete contact center solution that unites inbound, outbound and blended multichannel contact (voice, email, the web and fax), while also delivering a voice portal, recording and quality management, and unified reporting and administration capabilities in a single platform. Architected and built from the ground up to scale for 10-seat to multi-thousand-seat contact centers, the product incorporates a robust set of core features that support sophisticated contact strategies for both traditional voice and voice-over-Internet-protocol (VoIP) contact centers. Details about The American Business Awards and the list of finalists in all categories are available at www.stevieawards.com/aba.
About Aspect Software
Aspect Software, Inc., the founder of the contact center industry, is the world’s largest company solely focused on providing proven, innovative contact center products and services that enable the key business processes of customer service, collections, and sales and telemarketing. Each day, thousands of in-house and outsourced contact centers around the globe conduct more than 125 million customer interactions using Aspect Software products. We believe in using the power of technology to positively transform the customer-company experience. That belief has led us to accept the challenge of developing the world’s most reliable automatic call distributors (ACDs), most trusted dialers, most widely used and respected workforce management (WFM) solutions, most flexible voice self-service systems and the industry’s first and most comprehensive unified, multichannel contact center solution. Headquartered in Westford, Mass., Aspect Software has operations across the Americas, Europe, Africa, the Middle East and Asia Pacific. For more information, visit www.aspect.com. # # # Note: Aspect, Aspect Software and Aspect EnsemblePro are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners. |
