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Aspect® Unified IP™ predictive dialer functionality delivers automated, predictive, precision, progressive, manual, and blaster dialing options to manage outbound calls, and provides pacing controls to comply with regulations; operate a variety of campaign and list management strategies; and ensure accurate voice, fax, modem, pager and answering machine detection. Leverage these capabilities to make your outbound call center services highly successful: - Multiple dialing options – predictive, precision, preview, blaster, manual, agent-less, goal-based quota control and manual
- Industry-leading voice, fax, modem, pager and answering machine detection with up to 95% accuracy
- Advanced pacing algorithms
- Flexible campaign and call list management
- Transfer speeds that enable regulatory compliance
- Outbound speech-enabled voice portal for automated contact, virtual agents, emergency messaging and proactive customer service
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