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Aspect Conversations Predictive Dialer is an industry-leading solution that helps organizations improve agent productivity, maximize revenue opportunities, gain flexibility in managing operating costs and leverage investments in existing technology, applications and infrastructure. Agents can spend more time talking to your customers and prospects and less time focusing on non-revenue-generating activities with advanced capabilities, including: - Individual agent pacing
- Highly accurate call classification
- Proven distributed system solutions
- Robust security
- Telemarketing compliance tools
- Voice over IP (VoIP) agent connectivity
Aspect Conversations Predictive Dialer provides you the means to meet regulatory, security and customer satisfaction goals, delivering the lowest abandon rates in the industry while maintaining high agent talk times. It enables you to customize security configurations to meet your unique requirements and delivers the tools you need to comply with current and emerging industry regulations.
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