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As Internet Protocol (IP) telephony standardizes and proliferates, organizations are looking for choice of voice transport. Aspect puts you in control of your contact center IP strategy with open, standards-based IP PBX capabilities – fully packaged with optional session initiation protocol (SIP) phones and application servers – all backed by Aspect® Global Services implementation and ongoing support.
Open source telephony advantages include:
- No artificially high cost of ownership
- Protocol and vendor independence
- Enables telecom on customer terms
- Community of users and developers
- Quality commercial support and services
An open source IP PBX can provide you with all of the features and functionality available in a proprietary IP PBX at one-half to one-third of the price. It can be "test driven" for little or no cost and is easily integrated into your existing time division multiplexing (TDM) infrastructure, as well as standard hardware and applications from a variety of vendors.
Aspect offers full-featured IP PBX capabilities with Asterisk Business Edition™ from Aspect.
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