Our Services

Aspect services improve enterprise communications and enhance customer engagement by taking full advantage of unified communications and collaboration.

Customer Contact Services

Aspect provides training, support, consulting, implementation and optimization services to help you get the most out of our contact center applications and workforce optimization solutions. From classroom and computer-based courses from Aspect^® Education Services to rapid response and issue resolution from Aspect^® Technical Services, to expert insight and solution delivery from Aspect^® Professional Services, we can help you meet and exceed your business objectives.

Next Generation Customer Contact Services

Aspect's professional services help customers get the most out of their Microsoft and Aspect investments with custom applications that seamlessly bring together information and resources within the contact center, and across the enterprise, for a heightened focus on improving the customer experience and operational productivity. Leveraging Aspect's world-class interaction and workforce management products, as well as Web 2.0 and real-time communications and collaboration technologies from Microsoft such as Lync, SharePoint and Microsoft Dynamics CRM, Aspect provides innovative applications for the next-generation customer contact center.

Microsoft Consulting Services from Aspect

Microsoft Consulting Services from Aspect uses Microsoft platform technologies like Lync, SharePoint, Azure, .NET, Microsoft Dynamics CRM and SQL Server to build the foundation for Enterprise 2.0, by developing and implementing solutions tailored to your individual organizations goals and objectives. Whether your organization requires project planning, strategy and governance planning, application development, mobile and digital design, custom development or resources to augment your IT staff, Our Microsoft Consulting Services help you gain the most value from your Microsoft investment at every stage.

Our Services

Customer Contact Services

Next Generation Customer Contact Services

Microsoft Consulting Services from Aspect

Products Overview

Customer Contact Applications

Workforce Optimization

Small Contact Center/Helpdesk Appliance: Aspect Contact

Unified Customer Contact: Unified IP

Aspect on Demand

Services Overview

Customer Contact Services

Next Generation Customer Contact Services

Microsoft Consulting Services from Aspect

Solutions Overview

Contact Center Extended Solutions

Back Office

Web Customer Service

By Business Process

By Industry

By Product

By Contact Center Service

By Microsoft Service

By Resource Type