 Aspect Unified IP Migration Data Sheet
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 | Aspect Unified IP helps you compete more aggressively in a marketplace that increasingly demands forward-focused, customer-centric interaction management strategies and technologies. With a truly unified and completely integrated solution that enables more informed, proactive dialogue, you can cost-effectively deliver consistent quality through a multi-channel, multi-choice customer experience. |
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Aspect Speech Analytics Data Sheet
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| This data sheet describes how Aspect Speech Analytics empowers your contact center to quickly extract deep and meaningful business intelligence directly from recorded voice interactions for a well-rounded understanding of customer intent and experience. |
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Aspect Professional Services Technology Primer: Enhancing the Value of Your Investment with Integrations
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| Guide to Aspect Unified IP integration tools (e.g., Agent OCX API, Unified Agent Desktop API, AOD/Automated Outbound Dialing Feed API) and voice and speech application development. |
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Royal Mail Group
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| This Royal Mail Group case study provides detail on how Aspect delivered voice portals that allowed customers to track the status of letters and packets. |
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Give Them a Reason Not to “Zero Out”
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| This white paper will guide you through the benefits of well-planned contact center automation, explain the limitations you may face with your existing touch-tone system, & help you understand how to improve your technology and processes. |
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Aspect Unified IP and SIP-based voice over Internet Protocol (VoIP) Data Sheet
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| This data sheet provides information on the importance of delivering the capabilities that a contact center needs in a single, scalable SIP-based voice over Internet Protocol (VoIP) platform like Aspect Unified IP. |
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Aspect On-Demand Voice Portal
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| Voice-based self service applications are increasing in both their value to the enterprise and their overall complexity, scale, and rate of change. As a result, companies are carefully evaluating the different deployment models available in the market. |
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