 Aspect Contact Data Sheet
| | 
 | Aspect Contact is a multimedia contact center solution for small to mid-size contact centers and service desks that help enterprises maximize their return from Microsoft Lync deployments. |
|
Next-Generation Contact Center Platforms Built for Microsoft Lync
| | 
| Aspect provides contact center solutions that leverage a strategic global alliance with Microsoft to take advantage of platforms such as Lync, SharePoint and Dynamics CRM to help companies profitably and productively engage customers and employees. |
|
UC Strategy and Business Case Services by Aspect
| | 
| Unified communications should be viewed as a journey rather than a single project, with different capabilities, delivered along the way. UC can deliver rich, streamlined, and effective communications and collaboration across your enterprise. |
|
UC RapidStart: Beginning the UC Journey Now
| | 
| UC RapidStart from Aspect helps organizations jumpstart their UC journey by combining a pilot deployment of Microsoft® Office Communications Server 2007 (OCS) and Microsoft® Office Communicator 2007 to an initial group of users. |
|
UC Implementation, Integration, and User Adoption Services
| | 
| Aspect® Professional Services has the expertise and experience to help you deliver your UC strategy successfully. |
|
Aspect Microsoft Consulting Services Data Sheet
| | 
| Aspect develops Microsoft-based solutions such as customer portals, dashboards and mobility solutions, and applies unified communications (UC) technologies to streamline customer-company interactions in your contact center and across your enterprise. |
|
Aspect Industry Solutions for Healthcare Data Sheet
| | 
| Aspect’s Healthcare National Practice combines real-world experience and deep technical knowledge to help healthcare organizations achieve superior outcomes, enhance productivity, reduce costs and discover new revenue opportunities. |
|
Reducing Operational Costs and Increasing Staff Efficiency by Integrating the Communications Environment with Microsoft OCS 2007 R2: A Case Study on Aspect
| | 
| This IDC white paper discusses Aspect's implementation of Microsoft OCS 2007 R2 and the results achieved. |
|
Aspect Contact Video
| | 
| Watch this video to see how Aspect Contact equips help desks or service desks under 100 seats to expertly handle service requests from multiple access channels, including voice, email, web chat, and instant message. |
|
Unified Communications for Healthcare
| | 
| This Nemertes white paper discusses that by reducing human latency, improving collaboration, and enabling individuals and groups to improve their communications applications management, UC offers healthcare organizations tangible business benefits. |
|
State of Arkansas
| | 
| This State of Arkansas case study profiles how an Aspect solution combined Microsoft UC and collaboration capabilities and Aspect Professional Services for fast, seamless implementation, improved workforce mobility, and easier development and management. |
|
MedcoEnergi
| | 
| Indonesia’s largest private national oil and gas company reduces costs and enhances productivity with Microsoft unified communications solution implemented by Aspect |
|
Microsoft Lync Server 2010 Customer Solution Case Study
| | 
| Aspect helps customer-centric organizations deliver a next-generation customer experience through software solutions that exploit enterprise communications and collaboration platforms. |
|
