 Unified Outreach™ Brochure
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 | This brochure discusses how Unified Outreach, a UC application for the contact center, automates early-stage contact, provides an efficient past-due account targeting strategy and delivers a new way to simplify your collections process. |
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Client Services Case Study
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| This case study presents how the company tripled productivity of its collections operations with the Streamlined Collections™ application for customer contact. Aspect Unified IP and Advanced List Management improve contact and regulatory compliance. |
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Klant Contact Services
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| This Klant Contact Services case study provides detail on how the company enhanced planning, forecasting and scheduling processes with Aspect's workforce optimization capabilities. |
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Telexpress Corporation
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| In this case study, learn how Telexpress, one of the leading contact centre outsourcing service providers in greater China, delivers state-of-the-art contact centre services to their clients. |
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Garlands Call Centres
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| This Garlands Call Centres case study provides detail on how the leading UK outsourcer used Aspect Unified IP to drive their IP transition strategy. |
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020-EPOS
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| Aspect Unified IP is helping 020-EPOS to manage outbound and customer lifecycle management strategies. |
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Stefanini TechTeam Case Study
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| Global Information Technology Outsourcing Leader |
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Transcom
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| This Transcom case study presents the highlights of how Aspect workforce management capabilities helped a leading customer contact outsourcer address planning, forecasting, and scheduling challenges for 20,000 agents and back-office employees. |
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I-Direct Broker Case Study
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| This I-Direct Broker case study provides detail on how the company has increased efficiency, lowered operational costs in managing inbound and outbound customer service and collections, and handles new customer calls with Aspect Unified IP. |
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Adventity
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| This Adventity case study provides detail on how they, with the help of Aspect's solutions, leveraged text, internet and outbound calling for improved service and sales. |
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Legis Colombia
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| This Legis Colombia case study provides detail on how Aspect Unified IP enabled this legal document provider to offer new outsourced services. |
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Loop Customer Management
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| This Loop Customer Management case study provides detail on how the company has experienced significant ROI with Aspect's solutions. |
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CVS/ Pharmacy
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| This CVS case study provides detail on how the company has achieved significant results with Aspect's unified solutions and Professional Services help. |
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Computer Sciences Corporation
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| This Computer Sciences Corporation case study provides detail on how the company achieved significant results with Aspect Unified IP. |
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