 Unified Outreach™ Brochure
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 | This brochure discusses how Unified Outreach, a UC application for the contact center, automates early-stage contact, provides an efficient past-due account targeting strategy and delivers a new way to simplify your collections process. |
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Aspect Campaign Optimizer Brochure
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| This brochure discusses how Campaign Optimizer is a sophisticated call optimization solution that helps you achieve the levels of successful, quality contacts you need in order to develop, execute & manage collections, sales & proactive customer care. |
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Next-Generation Contact Center Platforms Built for Microsoft Lync
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| Aspect provides contact center solutions that leverage a strategic global alliance with Microsoft to take advantage of platforms such as Lync, SharePoint and Dynamics CRM to help companies profitably and productively engage customers and employees. |
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Aspect UC Platform Brochure
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| This brochure discusses Aspect's UC architecture and platform products. |
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Aspect Education Services Brochure
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| This brochure describes how Aspect is committed to meeting your training and ongoing education needs through a complete classroom and web-based curriculum. |
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Seamless Customer Service™ Brochure
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| This brochure discusses how Seamless Customer Service, a UC application for the contact center, unites inbound routing and voice portal capabilities to reduce cost-per-customer inquiry. |
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Productive Workforce™ Brochure
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| This brochure discusses how Productive Workforce, a UC application for the contact center that unites workforce management, performance management and quality management, helps reduce the cost per customer interaction and improve the customer experience. |
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Blended Interaction™ for Inbound and Outbound Brochure
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| This brochure discusses how Blended Interaction delivers a new way to simplify and automate customer services, sales and collections processes by uniting inbound routing, Internet contact, voice portal, outbound dialing, and WFM capabilities. |
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Optimized Collections™ Brochure
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| This brochure discusses how Optimized Collections, which unites campaign optimization, WFM, and performance management, helps reduce cost & delivers a new way to allocate resources, track performance & apply appropriate calling strategies. |
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