Aspect.com
Language Language About Aspect Training Contact Language
spacer Products spacer Services spacer Solutions spacer Resources spacer
Aspect Subscription Center Share ThisdividerContact Us

 Online Event Replays: Lync

divider
Patient Centered Healthcare
Learn how analyzing and transforming health data from multiple sources can give you actionable business intelligence for better results.
 
The 2.0 World: Life as a Next Generation Information Worker - Outside the Box with Lync
Once you have discovered unified communications with Microsoft Lync, a world of possibilities opens up. This webinar demonstrates of how Lync along with Microsoft SharePoint and Dynamics CRM can change the way you do business.

The 2.0 World: Life as a Next-Generation Information Worker - Communication in the 2.0 World

Discover unified communications with Microsoft Lync, and how it can enable you to easily connect with voice, presence, instant messaging and conferencing, save money and increase productivity.

Unified Communications Real-World Insights and User Adoption Best Practices

Real World Insight into unified communications decision considerations, implementation lessons learned and realized savings. Plus, Aspect experts will share best practices for getting employees excited to adopt new technology, as well as common questions and myths about unified communications.

Unified Communications Architectural Overview and Leveraging Your Existing Infrastructure

Learn how Microsoft Lync can peacefully co-exist with current voice infrastructures or completely replace PBX systems at your own pace.

Microsoft Lync - First Look at the Latest Microsoft Unified Communications Platform

Let a preview of how this cost effective solution unites instant messaging (IM), presence, phone, video and audio conferencing into a rich, more simplified communications experience. During this session, you will:

  • Learn how Microsoft unified communications dramatically improves productivity, lowers communications costs and reduces email and voice mail clutter
  • See how you can switch instantly among IM, voice, video, conferencing, and application sharing, as needed, during any conversation
  • Discover how you can enable real-time communications and collaboration by using presence and click-to-communicate capabilities from within Outlook, Office and SharePoint applications
  • Get an overview of the latest capabilities that make this easy-to-deploy solution unique for office and remote employees

Resources


How Aspect Helps


Customer Experience
Learn how Aspect can help you support your customer experience initiatives in the contact center and throughout the enterprise.

Customer Service Centers
Discover how Aspect can help customer service centers build better customer-company relationships.

IT Professionals
Managing a diverse infrastructure is challenging. Learn more about how Aspect can help you reduce complexity and costs.

Collections Centers
Gain insight on how Aspect can help collections centers increase productivity, improve promises to pay and reduce costs.

Outsourcer Centers
High productivity, reducing costs and providing the highest level of service is critical. Aspect can help you.

Telesales Centers
Enhance sales and telemarketing processes by partnering with Aspect. Learn how we can help.

Aspect CommunitySubscribe
Investing in communications and collaboration with Microsoft
Divder
Divder
Divder
  • Download this White Paper
  • Making the Back Office Pay

By Business Process

By Industry

By Product

By Contact Center Service

By Microsoft Service

By Resource Type

Close