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 Online Event Replays: Dynamics CRM

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Patient Centered Healthcare
Learn how analyzing and transforming health data from multiple sources can give you actionable business intelligence for better results.
 
The 2.0 World: Life as a Next Generation Information Worker - Outside the Box with Lync
Once you have discovered unified communications with Microsoft Lync, a world of possibilities opens up. This webinar demonstrates of how Lync along with Microsoft SharePoint and Dynamics CRM can change the way you do business.

Continuing Education Webinar Series: Keep Students and Build Lifelong Relationships with Microsoft Dynamics CRM and Aspect

Aspect's unique understanding of the education industry's challenges and opportunities has enabled Aspect to build a practical tool to manage the various community relationships at all levels of the education institution. Powered by Microsoft Dynamics CRM, CommunityOne from Aspect helps entire campuses identify, manage and enhance key relationships.

Aspect Education Series - Information Worker 2.0

Leveraging your existing Microsoft technology, learn how Aspect and Microsoft Dynamics CRM can deliver a workplace environment that is familiar, intelligent, and connected. Hear from Aspect's expert CRM consultant on how to enable your enterprise for the 2.0 world. Listen now!

Improving and Extending Alumni Management and Fundraising with StratusLIVE and Aspect CommunityOne

Donor relationship management and fundraising are the lifeblood of most academic institutions. In an environment of decreased endowment value and reduced donor capacity for giving, it is critical yet challenging, to attract their continued support. You need to get the right message, to the right donor, at the right time, via the right marketing channel, every time.

Managing Student Success with Aspect and CommunityOne

Helping students succeed is the most important job of any college or university. This begins with building a strong student profile that can be shared across campus. No student wants to feel like a number on a student ID. Discover how you can harness the latest capabilities of Microsoft Dynamics CRM and CommunityOne to build and support long-term student success.

Microsoft Dynamics CRM 2011 for IT Professionals

This session will explore the latest technical architecture and what is new from an integration and developer perspective. Topics will include: updates to the application SDK, new integration strategies with other line-of-business applications, updated system administration tools, and additional forms layout and design capabilities.

Insider's Look at Microsoft Dynamics CRM 2011 for Higher Education

During this session, learn how you can produce dramatic results for your institution:

  • Improve student recruiting and retention
  • Build and maintain stronger relationships with corporate partners and communities
  • Streamline online registration processes for non-degree education classes
  • Attract and retain top student athletes
  • Drive greater ticket revenues for athletic events
  • Leverage a single platform across multiple departments and campuses to increase employee collaboration

What Microsoft Dynamics CRM 2011 Does for Sales, Marketing and Customer Service Automation

Learn how sales managers and staff can define personal dashboards and metrics directly in Outlook, and how integration of document libraries with individual accounts and contacts make it easier to locate and manage unstructured documents. Plus, we'll cover how to easily integrate dialing features with Unified Communications.

Integrating SharePoint and CRM into a Key Line-of-Business Application

If you're like other organizations, you have spent countless hours and dollars making your customer relationship management tool and SharePoint portal beneficial for your entire organization. The key success metric for any business application is user adoption. The more you empower employees to work in environments where they feel most comfortable, the better results for your organization. Attend this complimentary webinar to witness how leading organizations are generating business productivity and increasing user adoption by integrating Microsoft Dynamics CRM with SharePoint.


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How Aspect Helps


Customer Experience
Learn how Aspect can help you support your customer experience initiatives in the contact center and throughout the enterprise.

Customer Service Centers
Discover how Aspect can help customer service centers build better customer-company relationships.

IT Professionals
Managing a diverse infrastructure is challenging. Learn more about how Aspect can help you reduce complexity and costs.

Collections Centers
Gain insight on how Aspect can help collections centers increase productivity, improve promises to pay and reduce costs.

Outsourcer Centers
High productivity, reducing costs and providing the highest level of service is critical. Aspect can help you.

Telesales Centers
Enhance sales and telemarketing processes by partnering with Aspect. Learn how we can help.

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