Press Releases

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5/15/2012	Aspect Introduces Cloud-Based Customer Interaction Capabilities with Aspect On Demand
4/17/2012	Aspect Develops Tablet Application to Bring Mobile Connectivity to Mazda Owners in Canada
4/12/2012	Aspect Selected as a Webby Awards Honoree
2/29/2012	Aspect and Nexidia Partner to Bring Expanded Speech Analytics to Aspect’s Unified Interaction Management and Workforce Optimization Solution
2/23/2012	Golfbreaks.com Selects Aspect to Implement Multichannel Contact Center, Optimize Microsoft Unified Communications Deployment
2/23/2012	Aspect Joins with Dell Services to Deliver Unified Communications Solutions for Next-Generation Customer Contact Centers
2/13/2012	Aspect and 2e2 collaborate to target Microsoft Unified Communications & Collaboration market
2/2/2012	Aspect Again Named #1 Global Workforce Management Solution Vendor
2/2/2012	Aspect Customer Satisfaction Ratings Tops All Vendors in DMG Consulting’s Contact Center Workforce Management Report
1/12/2012	Aspect Customer, HarborOne, Receives Business Leadership Award from Ventana Research
1/10/2012	Aspect Unified IP System High Availability Validated by Miercom
12/6/2011	Aspect Unified IP CRM Connector Updates Integrations with Leading CRM Business Applications
11/10/2011	Clearanswer Selects Aspect Unified IP as its Strategic Contact Centre Platform
10/11/2011	Aspect to Exhibit at the 2011 Gartner Symposium ITxpo in Orlando
10/3/2011	Aspect Recognized in Software Magazine’s 29th Annual Software 500 for Sixth Consecutive Year
9/23/2011	Ron Kaufman to Present at Aspect Customer Experience 2011
8/30/2011	Aspect Leads Outbound Dialer Systems Market in North American Contact Center Systems Market According to Frost & Sullivan
8/15/2011	Aspect Brings Social Media into the Contact Center
8/5/2011	Newport City Homes Enhances Microsoft Unified Communications Deployment with Aspect Customer Contact Platform
8/2/2011	Aspect and eircom Sign Partnership Agreement
7/27/2011	Aspect Earns Highest Rankings for Product, Innovation and Overall Vendor Satisfaction in Leading Analyst Workforce Management Report
7/25/2011	Aspect Closes Previously Announced Acquisition of Corsidian
7/25/2011	Aspect to be Premier Sponsor of 2011 European Call Centre & Customer Service Awards
7/20/2011	Aspect Positioned in the Leaders Quadrant of the 2011 Magic Quadrant for Contact Center Infrastructure Worldwide
6/13/2011	Aspect Marks Official Opening of Two New Facilities in Galway, Ireland, with Welcome Ceremony Led by Minister for State at the Department of Jobs, Enterprise and Innovation
5/19/2011	Aspect Appoints Executives to Lead Product Strategy and Execution
5/18/2011	Aspect Announces Third Annual Online Symposium: “Customer Contact in a Consumer 2.0 World"
5/17/2011	Aspect Contact 2011 Now Generally Available for Small to Mid-Sized Contact Centers and Help Desks Deploying Microsoft Lync
4/4/2011	Aspect Announces Definitive Agreement to Acquire Channel Partner Corsidian
3/29/2011	Aspect Customer British Gas Lights Up 2011 Gartner & 1to1 CRM Excellence Awards with Two High Honors
3/28/2011	Aspect to Speak on Next Generation of Customer Contact and Host Customer Experience Roundtable at Gartner Customer 360 Summit 2011
3/15/2011	Aspect Recognized as Service Leader by CRM Magazine for Workforce Optimization Suite
3/7/2011	Aspect Recognized by Frost & Sullivan as Outbound Contact Market Leader
2/28/2011	Aspect Announces Platinum Sponsorship of Enterprise Connect 2011
1/11/2011	Aspect Delivers Next-Generation Customer Contact with Launch of Aspect Unified IP 7 Platform
12/21/2010	Aspect to Deliver Small- to Mid-Size Turnkey Contact Center Product Built for Microsoft Lync
12/3/2010	Aspect Expands European Operations into Ireland
11/18/2010	Aspect Rolls Out Large-Scale, Global Microsoft Lync Server 2010 Deployment
11/17/2010	Aspect Contact Center Solutions Will Help Companies Take Full Advantage of Microsoft Lync Capabilities
10/21/2010	Aspect Enhances Workforce Optimization Offering with Latest Performance Management Release
10/14/2010	MedcoEnergi Selects Aspect to Deploy Microsoft Unified Communications Solution to Streamline Costs and Enhance Productivity
10/12/2010	Oracle University Awards 2010 Partner of the Year and Instructor of the Year Awards to Quilogy Services
9/30/2010	Aspect Ranked Among World's 100 Largest Software Companies for Fifth Consecutive Year on Software Magazine's Software 500 List
9/21/2010	Aspect Wins 2010 PilotHouse Award as Top IP Contact Center Solutions Provider among Market Leaders
9/14/2010	Pinnacle Security Wins Speech Technology 2010 Implementation Award with Aspect Solution
8/18/2010	Westlake Financial Services Upgrading to Aspect Unified IP Contact Center Platform
7/15/2010	Aspect Selected as Finalist for 2010 Microsoft Partner Awards
7/7/2010	Aspect Helps Renew Face of Greater St. Louis Area Council, Boy Scouts of America, with "Web 2.0" Website Design and Development Supported by Microsoft SharePoint Server 2010
6/29/2010	Aspect Awarded Contact Center Applications Vendor of the Year in Asia Pacific by Frost & Sullivan
6/21/2010	Aspect Named an Agent Performance Management 'Hot Vendor' in 2010 Value Index by Ventana Research
6/17/2010	Aspect Named Finalist in 2010 American Business Awards for Information Technology Department of the Year
6/2/2010	Aspect Realigns Leadership for Next Phase of Growth
5/19/2010	Aspect Joins Newly Launched Unified Communications Interoperability Forum
5/17/2010	Aspect Garners NASSCOM 'Innovation' Honour
5/13/2010	Aspect Hosts Collaboration in the 2.0 Enterprise, a Live Event in UCWorld.com
4/29/2010	Aspect Announces General Availability of Version 7.3 of its Workforce Management Offering
4/26/2010	Aspect Announces General Availability of Aspect Unified IP 6.6 Enhanced
3/31/2010	Aspect Customer Looks to Improve Customer Experience with Quality Management in the Contact Center
3/23/2010	Aspect Marks Two-Year Anniversary of Global Strategic Alliance and Equity Investment with Microsoft
3/18/2010	Aspect Celebrates One Year Phone-Free with Microsoft Office Communications Server
3/10/2010	Aspect Positioned in the Leaders Quadrant for 2010 Magic Quadrant for Contact Center Infrastructure Worldwide
3/2/2010	Aspect Selected by Banco Walmart to Achieve Increased Collections Efficiency and Agent Productivity
1/26/2010	Aspect Sponsors Benchmark Study of Voice Self-Service in Achieving 2010 Goals
1/21/2010	Aspect Customer, American Century Investments, Wins Contact Center Leadership Award from Ventana Research
1/20/2010	Aspect Statement on the Avaya/Nortel Roadmap Announcement
1/12/2010	Aspect Announces Acquisition of Quilogy, Inc.
1/5/2010	Aspect Wins Two Prestigious Frost & Sullivan Awards in India
12/16/2009	Aspect Support Leverages Unified Communications to Improve Customer Satisfaction and Lower Hold Time by 76 Percent
12/3/2009	Aspect Unified Communications Deployment Wins 2009 InfoWorld 100 Honors for Industry's Top IT Projects
11/12/2009	Aspect Delivers New IT-Ready Quality Management Capabilities in Productive Workforce UC Application
11/4/2009	Aspect Names New Executive Leadership to Drive Company’s Unified Communications Strategy
11/3/2009	Aspect Wins Nemertes PilotHouse Award as the Leading IP Contact Center Vendor in Customer Survey
10/6/2009	Aspect Honored on InformationWeek 500 for Its Global Unified Communications Rollout
9/30/2009	Aspect Announces New Release of PerformanceEdge eLearning Capability with Integration to Aspect Unified IP Platform Product
9/29/2009	Aspect Unified Communications Applications for the Contact Center Leverage VMware
9/24/2009	Aspect Hosts UC World Live Day to Bring Unified Communications Professionals Together
9/22/2009	Aspect Completes Internal Global Deployment of Microsoft Unified Communications Technology
9/15/2009	PELORUS Group Names Aspect as the Leader in the Global Workforce Management Market
9/1/2009	Aspect Leads North American Workforce Management Market According to Frost & Sullivan
8/19/2009	Aspect Receives Highest Reporting Score in Datamonitor Decision Matrix of Analytics Vendors
7/23/2009	Prime Teleconnect Selects Aspect's Unified Communications Application to Offer Customers World Class Contact Center Services
7/9/2009	Aspect Appoints Mike Sheridan Executive Vice President of Worldwide Sales
7/8/2009	Aspect Leads Global Outbound Contact Center Market
6/30/2009	Aspect Strengthens Customer-Company Interactions with New Unified Communications Capabilities
6/25/2009	Aspect Chief Financial Officer Wins 2009 CFO of the Year Award
6/16/2009	Aspect Training Program Pilot Helps SIRIUS XM Radio Improve Sales, Performance and Customer Satisfaction
6/11/2009	Aspect Customer Wins 1to1 Customer Champion Honors
5/28/2009	Aspect Leads North American Outbound Market in Frost & Sullivan Report
5/6/2009	Aspect Customer Wins 2009 Workforce Management Professional of the Year Award
5/5/2009	Aspect Honored by CRM Magazine as Industry Leader
3/30/2009	Aspect Marks One-Year Anniversary of Global Strategic Alliance and Equity Investment With Microsoft
3/12/2009	Aspect Contact Center Satisfaction Index Caribbean and Latin America: Customer Satisfaction Directly Linked to Future Business
3/3/2009	Aspect Successfully Deploys Microsoft Office Communications Server 2007 R2 at Corporate Headquarters
2/26/2009	Aspect Ranked on Training Magazine's 2009 Training Top 125 List
2/17/2009	Aspect Successfully Completes Microsoft UC Program
2/12/2009	Aspect Delivers Unified Communications Solutions with Comprehensive Applications and Services Portfolio
1/30/2009	Aspect Supports Virtual Launch of Microsoft Office Communications Server 2007 Release 2 with Platinum Sponsorship
1/7/2009	Aspect Acquires Assets of Applied Information Management Limited
1/6/2009	Aspect Honored Twice by the Society for Technical Communication

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